FAQ
Find answers to common questions about our service
Yes, you'll need an account with either Spotify or Apple Music to create playlists. The service you choose must match your subscription plan.
Guests can submit song requests through a unique link included in your digital invitation. They don't need to create an account.
Our AI analyzes the songs requested by your guests to recommend similar tracks that match the vibe. You can preview and approve all recommendations.
The number of song requests per guest depends on your package: Trial allows up to 3 songs per guest (5 guests max), Starter allows up to 5 songs per guest (20 guests max), and Pro allows up to 10 songs per guest (50 guests max).
You can cancel and get a full refund up to 24 hours before the event starts. No refunds after the event begins, but we'll address any major issues with a credit or partial refund.